Always remember to CALL BEFORE YOU DIG! 8-1-1

811- Local One Call Centers


Visit the Call 811 website for more information

National recognition

ESNG has received top honors for its safe practices from the American Gas Association for not one, not two, but for seven out of the last ten years. We are very proud of this recognition and continue to strive to be an industry leader. We are passionately committed to safety in the communities we serve – after all, we live here too!

At ESNG, we are proud of our safety record and continue to evolve our safety programs and practices to ensure we provide our employees with the right tools to enable continuation of our safety record.

IT’S BEST TO BE SAFE: If you smell gas RIGHT NOW—don’t touch or turn off your computer—leave the area! After you go someplace away from the odor, call your natural gas provider. If you don’t know that number, dial emergency services, 9-1-1.

If you should ever smell gas near Eastern Shore’s pipeline, please call us toll free at 1-877-650-1257 or collect at 302-734-6720

Pipeline safety…it’s a job for everybody!

Natural Gas Safety Tips


  • Learn all you can about natural gas. The more you know…the more you will be safe.
  • Use your nose. If you ever detect even a small amount of natural gas in the air, don’t stay – get away. Then, contact your natural gas provider. If you don’t know that number, dial emergency services, 9-1-1.
  • Look for the blue flame. If pilot lights have a steady blue flame, they are operating correctly. (Decorative gas fire logs are the only exception. Their flame is usually yellow.)
  • Have all gas appliances, furnaces, vents, flues, chimneys and gas lines in your home or business inspected every year or two by qualified industry professionals.
  • Keep the areas around all appliances and equipment clean and unblocked to allow for proper airflow. Follow manufacturer instructions for the care and use of gas appliances or equipment.
  • Review these natural gas safety tips regularly with ALL family members and coworkers.

  • Ever let small children play with or near natural gas appliances or pipes, including the knobs on the oven or cook top.
  • Use your stove or oven for anything other than cooking (for instance, to heat your home) under any circumstances.
  • Move or install a gas appliance or change the connector in any way without professional service.
  • Use a space heater UNTIL you are sure it has been vented properly. If using a vent-free heater, ensure the automatic cut-off switch is operational.
  • Install a gas appliance yourself, unless you are a qualified contractor. Instead, you should always seek professional assistance.
  • Ever store household chemicals or combustible materials near gas appliances.
  • Above all, don’t forget to learn what to do if you ever smell natural gas in the air: SMELL GAS? ACT FAST!

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